1. Introduction

Kango Lottery ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website kangolottery.com and use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

• Name and contact information (email address, phone number, postal address)
• Date of birth and age verification information
• Government-issued identification documents
• Payment and financial information
• Account credentials and security information
• Communication preferences

2.2 Automatically Collected Information

We automatically collect certain information when you visit our website:

• IP address and location data
• Browser type and version
• Device information
• Usage data and website interactions
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information for the following purposes:

• To provide and maintain our lottery services
• To process transactions and manage your account
• To verify your identity and age (18+ requirement)
• To comply with legal and regulatory requirements
• To communicate with you about our services
• To improve our website and services
• To detect and prevent fraud and security threats
• To send marketing communications (with your consent)

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

• Legal Compliance: When required by law or to comply with regulatory requirements
• Service Providers: With trusted third-party service providers who assist in our operations
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Consent: When you have given explicit consent for sharing
• Protection: To protect our rights, property, or safety, or that of others

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure data storage systems
• Regular security assessments
• Access controls and authentication
• Employee training on data protection

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods may vary based on the type of information and applicable legal requirements.

7. Your Rights

Under Australian privacy law, you have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion of your information (subject to legal requirements)
• Object to processing of your information
• Request data portability
• Withdraw consent for marketing communications

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. For detailed information about our use of cookies, please refer to our Cookie Policy.

9. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than Australia. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

13. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us: