1. What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit our website. They are widely used to make websites work more efficiently and to provide information to website owners.

2. How We Use Cookies

Kango Lottery uses cookies to enhance your browsing experience and provide personalized services. We use cookies for the following purposes:

• Essential Cookies: These are necessary for the website to function properly
• Performance Cookies: These help us understand how visitors interact with our website
• Functionality Cookies: These remember your preferences and settings
• Marketing Cookies: These are used to deliver relevant advertisements

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are strictly necessary for the operation of our website. They enable core functionality such as:

• User authentication and account access
• Security features and fraud prevention
• Shopping cart functionality
• Form submission and data processing

3.2 Performance and Analytics Cookies

These cookies collect information about how you use our website, including:

• Pages visited and time spent on each page
• Click-through rates and user interactions
• Error messages and technical issues
• Website performance metrics

3.3 Functionality Cookies

These cookies remember your choices and preferences to provide a more personalized experience:

• Language and region preferences
• Login credentials (when you choose "Remember Me")
• Display preferences and settings
• Previously entered information in forms

3.4 Marketing and Advertising Cookies

These cookies are used to deliver advertisements that are relevant to you:

• Tracking your interests based on browsing behavior
• Measuring the effectiveness of advertising campaigns
• Preventing the same ad from being shown repeatedly
• Providing targeted content and offers

4. Third-Party Cookies

We may also use third-party cookies from trusted partners to enhance our services:

• Google Analytics: For website analytics and performance monitoring
• Payment Processors: For secure payment processing
• Social Media Platforms: For social sharing functionality
• Customer Support Tools: For live chat and support services

5. Cookie Duration

Cookies can be either session cookies or persistent cookies:

• Session Cookies: These are temporary and are deleted when you close your browser
• Persistent Cookies: These remain on your device for a set period or until you delete them

The duration of our cookies varies depending on their purpose, typically ranging from session-only to up to 2 years.

6. Managing Your Cookie Preferences

You have several options for managing cookies:

6.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

• Block all cookies
• Block third-party cookies only
• Delete existing cookies
• Set up notifications when cookies are being sent

6.2 Cookie Consent Banner

When you first visit our website, you'll see a cookie consent banner where you can:

• Accept all cookies
• Customize your cookie preferences
• Learn more about our cookie usage

7. Impact of Disabling Cookies

Please note that disabling certain cookies may affect your experience on our website:

• Some features may not work properly
• You may need to re-enter information repeatedly
• Personalized content and recommendations may not be available
• Website performance may be reduced

8. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last updated" date
• Sending email notifications for significant changes

9. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

10. Additional Resources

For more information about cookies and how to manage them, you can visit:

• Office of the Australian Information Commissioner (OAIC)
• All About Cookies
• Your Online Choices Australia